1. You can return any item to us due to faulty within 5 days of receiving your order (just make sure your items are in the original condition).

2. Email us at admin@kaptensado.com and provide us with your order number, name of item and the reason for returning.

3. Please provide a picture to us of your faulty product as prove. Our customer service representative will be happy to assist you with the return process.

4. Our exchange policy is applicable for defective and damage item only.

5. Item purchase due to wrong selection by customer not exchange able.

6. Please go through the product description and read all the details before proceed with payment.